Legal

Privacy Policy

Last updated: April 3, 2026

ITCH DOOEL Skopje ("ITCH", "we", "us", or "our") operates the website theitch.tech and any mobile applications we publish on the Apple App Store and Google Play (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of information:

• Information you provide directly — name, email address, company name, and any message content when you contact us via email or a contact form.
• Usage data — pages visited, time spent, referring URLs, browser type, and device information, collected automatically via analytics tools.
• In-app data — depending on the specific application, we may collect data necessary for the app's functionality as described in each app's individual listing.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Improve and optimise the website and our applications
• Understand how users interact with our products
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact enquiries are retained for up to 2 years unless you request earlier deletion.

4. Third-Party Services

Our Services may use third-party tools including analytics providers and hosting platforms (such as Vercel). These services have their own privacy policies and may process data on our behalf. We do not control their data practices.

5. Cookies

Our website may use minimal, functional cookies necessary to operate the site. We do not use advertising or tracking cookies. Analytics data, if collected, is anonymised and aggregated.

6. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Your Rights

Depending on your location, you may have rights including:

• The right to access the personal data we hold about you
• The right to request correction or deletion of your data
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, contact us at ceo@theitch.tech.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our Services after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

ITCH DOOEL Skopje
Email: ceo@theitch.tech
Skopje, North Macedonia